Frequently Asked Questions

Rise Labs supplies research peptides and related compounds for in-vitro laboratory research. Products come factory direct from our manufacturing partner, without relabeling or middlemen.

No. Every product is sold strictly for laboratory research use only. They are not drugs, foods, dietary supplements or cosmetics, are not for human or animal consumption, and are not intended to diagnose, treat, cure or prevent any disease.

No. Because our products are for laboratory research only, we cannot provide dosing, administration or personal-use guidance of any kind. Questions of that nature will not be answered.

Adults aged 21 or older purchasing for legitimate research purposes. Every visitor must confirm this before entering the site, and every order must accept our research-use attestation at checkout.

Each product is sold as a kit of 10 sealed vials. Choose the per-vial quantity (for example 5 mg or 10 mg) on the product page. Products are supplied as a lyophilized (freeze-dried) powder.

Store lyophilized vials sealed at −20 °C and protected from light, unless the batch Certificate of Analysis says otherwise. Follow your laboratory's handling and safety procedures.

Yes. Each product page shows a COA badge. When a batch COA is uploaded, the badge links straight to it; otherwise, tap "Certificate of Analysis available on request" or email support@riselabsdirect.com with the product and batch you need.

Batches are analyzed by HPLC (high-performance liquid chromatography), and identity is documented on the batch COA. We recommend reviewing the COA for your batch before use.

Each product page lists the form, CAS number, molecular formula, molecular weight and storage conditions in its specification table.

We currently accept cryptocurrency: Bitcoin (BTC) and Tether (USDT). After you place your order you get the exact amount, our wallet address and a QR code, on screen and by email.

Yes. You can buy Bitcoin with your card or bank balance in apps like Cash App, PayPal, Venmo or Coinbase and send it straight to the address on your order page. See How to Pay for step-by-step instructions.

The Bitcoin amount shown on your order is valid for the payment window displayed on your order page. Orders that are not paid within 48 hours may be cancelled. If your quote expires, contact us for an updated amount.

Paste your transaction ID on your order page so we can match your payment faster. Once the payment is confirmed on the blockchain, we process and ship your order and email you tracking.

Yes. Enter it in the "Creator or promo code" box in your cart or at checkout. Discounts never stack: you automatically get the single best discount available on your order.

Yes: 15% off orders over $2,500, applied automatically at checkout. No code needed, and you can mix any compounds and sizes.

No. Wholesale and creator discounts don't combine; checkout automatically applies whichever one saves you the most.

Confirmed orders are packed and handed to the carrier within 1–3 business days of payment confirmation. You'll receive a tracking number by email.

Estimated delivery after shipping is 5–10 business days in the United States and 7–20 business days internationally, depending on the destination and customs. Estimates are not guaranteed.

We ship internationally with tracking to the countries listed at checkout. Some countries are excluded because of sanctions or import restrictions.

You do. As the importer, you are responsible for any duties, taxes and customs fees, and for making sure the products may be legally imported and used for research where you are.

Contact us within 7 days of the carrier notice. We review each case individually; reshipment or refund is not guaranteed.

Opened or unsealed products, or products that have left proper storage conditions, cannot be returned. Unopened, sealed kits may be returned within 14 days of delivery for store credit if you contact us first; return shipping is paid by the buyer.

Email support@riselabsdirect.com within 7 days of delivery (or of the last tracking update for lost packages) with your order number and photos. Approved claims are replaced or refunded.

In the coin you paid with (BTC or USDT), for the USD value of your order minus network fees, to a wallet address you provide, within 5 business days of approval.

Yes, any order that has not shipped yet. Paid orders cancelled before shipping are refunded in full.

Yes. Approved creators get a personal code and link, earn 10–15% commission on referred orders, and their followers save 10%. Payouts are sent weekly in crypto once you reach $50. Apply here

No health, medical, weight-loss or human-use claims; no dosing or "protocol" content; always disclose the partnership. See the Creator Terms.

No, you can check out as a guest. An account lets you see your orders, and is required for the creator program.

We use your details to process and ship your order and to contact you about it. We only send promotional emails if you tick the opt-in box at checkout, and you can unsubscribe anytime.

Email support@riselabsdirect.com and include your order number if you have one. We reply within one business day.